Subject: Ticket Assigned - Conversation with Galloping Car
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 17:21:17 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Car Galloping  Car                             08:54 PM, 13th Feb                     Galloping  Car                    Can I change the sizes of two items?           08:55 PM, 13th Feb                     Galloping  Car                    The jeans and the shoes           08:55 PM, 13th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:56 PM, 13th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           08:56 PM, 13th Feb                     Galloping  Car                    I received my order today but I want to change the sizes of two items           08:57 PM, 13th Feb                     Galloping  Car                             08:57 PM, 13th Feb                     Galloping  Car                    Can I change the size of jeans and size of shoes           08:57 PM, 13th Feb                   Mohammad                   jeans from splash ?           08:58 PM, 13th Feb                   Mohammad                   and shoes from shoemart ?           08:58 PM, 13th Feb                     Galloping  Car                    Lee Cooper jeans and shoemart           08:59 PM, 13th Feb                   Mohammad                   for jeans only return and refund           08:59 PM, 13th Feb                   Mohammad                   shoes you can exchange from store           08:59 PM, 13th Feb                     Galloping  Car                    But I cannot go out sir. So I want to change it on online           09:00 PM, 13th Feb                   Mohammad                   we apologies online exchange is not there           09:01 PM, 13th Feb                   Mohammad                   online only return and refund           09:01 PM, 13th Feb                     Galloping  Car                    Ok I will refund           09:04 PM, 13th Feb                   Mohammad                   ok so wait i will create a return           09:05 PM, 13th Feb                     Galloping  Car                    Ok sir           09:05 PM, 13th Feb                   Mohammad                   please can you share the exact item name ?           09:05 PM, 13th Feb                     Galloping  Car                             09:07 PM, 13th Feb                     Galloping  Car                             09:08 PM, 13th Feb                   Mohammad                   not like this           09:11 PM, 13th Feb                   Mohammad                   the name which is coming on website           09:11 PM, 13th Feb                   Mohammad                   only then i can find it           09:11 PM, 13th Feb                   Mohammad                   162098063 - - Snake Print Penny Loafers this is the shoes ?           09:11 PM, 13th Feb                   Mohammad                   and the other item name ?           09:11 PM, 13th Feb                     Galloping  Car                             09:14 PM, 13th Feb                     Galloping  Car                    Sir only this           09:14 PM, 13th Feb                   Mohammad                   only the shoes ?           09:14 PM, 13th Feb                     Galloping  Car                             09:16 PM, 13th Feb                     Galloping  Car                    This also           09:16 PM, 13th Feb                   Mohammad                   ok please wait           09:16 PM, 13th Feb                     Galloping  Car                             09:16 PM, 13th Feb                   Mohammad                   ok return is created for 2 items           09:17 PM, 13th Feb                   Mohammad                   courier will collect them within 3-5 business days           09:17 PM, 13th Feb                     Galloping  Car                    Ok sir           09:17 PM, 13th Feb                   Mohammad                   Is there anything else I can help ?           09:18 PM, 13th Feb                     Galloping  Car                    So you can return the money if I return the items?           09:18 PM, 13th Feb                   Mohammad                   when the items will be collected after that money will be refunded           09:19 PM, 13th Feb                   Mohammad                   Is there anything else I can help ?           09:19 PM, 13th Feb                     Galloping  Car                    Ok sir thanks, I will to pick up the items           09:20 PM, 13th Feb                     Galloping  Car                    I will wait           09:20 PM, 13th Feb                   Mohammad                   sure           09:21 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:21 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2096107