Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 16:53:33 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:19 PM, 13th Feb                     User                    I have just now placed an order on babyshop app           08:20 PM, 13th Feb                     User                    I wanted to use my shukran gift card but forgot to apply           08:20 PM, 13th Feb                     User                    Can I do it now to my exiting order           08:20 PM, 13th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:38 PM, 13th Feb                     User                    Hi           08:43 PM, 13th Feb                     User                    I have just now placed an order on babyshop app           08:43 PM, 13th Feb                     User                    I wanted to use my shukran gift card but forgot to apply           08:43 PM, 13th Feb                     User                    Can I do it now to my exiting order           08:43 PM, 13th Feb                   Mohammad                   no we apologies           08:44 PM, 13th Feb                   Mohammad                   after placing the order it can not be added           08:44 PM, 13th Feb                   Mohammad                   please use it for next order           08:44 PM, 13th Feb                     User                    Are you sure           08:44 PM, 13th Feb                     User                    I just called Cust care           08:44 PM, 13th Feb                     User                    He said I can           08:45 PM, 13th Feb                   Mohammad                   No it is not possible after placing the order           08:45 PM, 13th Feb                   Mohammad                   Is there anything else I can help ?           08:46 PM, 13th Feb                     User                    No thankyou           08:52 PM, 13th Feb                   Mohammad                   welcome           08:53 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:53 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2096020