Subject: Ticket Assigned - Order #9634590287
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 16:05:14 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order #9634590287 Dear Shoemart,

Reference to the phone call with the call center, please find attached pictures of the shoes received from my order # 963459087 showing the laces have something on them and the right shoe has a scratch on the shiny blue part.
I would like to return it and get refund.

Kind Regards,

Hiba Mohamad

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091152