Subject: Ticket Assigned - Conversation with Chanting Apple
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 20:32:38 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Apple Chanting Apple                    Hi           12:25 AM, 13th Feb                     Chanting Apple                    I had spoken to Arunjay in the afternoon abouty undelivered order           12:26 AM, 13th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:27 AM, 13th Feb                     Chanting Apple                    I got a met yesterday saying the order is delivered but I did not receive it           12:27 AM, 13th Feb                     Chanting Apple                    I checked with my security person as well           12:27 AM, 13th Feb                     Chanting Apple                    They did not receive on my behalf as well           12:27 AM, 13th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           12:27 AM, 13th Feb                     Chanting Apple                    It's been more than a day and I am explaining the same thing to so many of your people           12:28 AM, 13th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           12:28 AM, 13th Feb                     Chanting Apple                    9634530479           12:28 AM, 13th Feb                   Mohammad                   I will surely resolve it please let me check it           12:28 AM, 13th Feb                   Mohammad                   are you sure the order is not delivered ?           12:29 AM, 13th Feb                   Mohammad                   You can also check with your family members if someone has received it ?           12:29 AM, 13th Feb                     Chanting Apple                    Yes I am sure           12:30 AM, 13th Feb                     Chanting Apple                    No one was at home yesterday           12:30 AM, 13th Feb                     Chanting Apple                    And when I reached home I got the message           12:30 AM, 13th Feb                   Mohammad                   Please allow me some time to check with the courier and i will come back to you with an update on this.           12:30 AM, 13th Feb                   Mohammad                   Please share the email           12:30 AM, 13th Feb                     Chanting Apple                    [email-masked]           12:31 AM, 13th Feb                     Chanting Apple                    Yes please           12:31 AM, 13th Feb                   Mohammad                   thanks           12:31 AM, 13th Feb                     Chanting Apple                    They also said that the person called me but no one called me           12:31 AM, 13th Feb                   Mohammad                   I will give you an update on this very soon           12:31 AM, 13th Feb                   Mohammad                   Is there anything else I can help ?           12:31 AM, 13th Feb                     Chanting Apple                    Just to let you know           12:31 AM, 13th Feb                   Mohammad                   sure           12:31 AM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:31 AM, 13th Feb                     Chanting Apple                    Before this order I had ordered twice           12:32 AM, 13th Feb                     Chanting Apple                    And without showing Emirates Id the delivery person did not hande over my order           12:32 AM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091930