Subject: Ticket Assigned - Conversation with Aileen Sernande
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 19:02:54 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aileen Sernande Aileen Sernande                    cant link my shukran account           10:48 PM, 12th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:48 PM, 12th Feb                   Mohammad                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:     1- Log in your account.  2- Go to My account > Shukran > Link your account here.  3- Follow the provided steps on the webpage     After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           10:48 PM, 12th Feb                   Mohammad                   please follow it to link           10:48 PM, 12th Feb                   Mohammad                   Is there anything else I can help ?           10:48 PM, 12th Feb                     Aileen Sernande                    when i entered my mobile number it says already link to anther account           10:50 PM, 12th Feb                   Mohammad                   then it might be already linked           10:50 PM, 12th Feb                     Aileen Sernande                    but how can i use my shukran points           10:51 PM, 12th Feb                     Aileen Sernande                    it does not appear in the checkout           10:51 PM, 12th Feb                   Mohammad                   shukran will be automatically debited according to the price of the order           10:51 PM, 12th Feb                     Aileen Sernande                    and when i check my shukran account no account is linked           10:52 PM, 12th Feb                   Mohammad                   please tell me any order number           10:52 PM, 12th Feb                     Aileen Sernande                    Thank you for your order. Order 9635109878           10:54 PM, 12th Feb                   Mohammad                   Please allow me to check it for you.            10:54 PM, 12th Feb                   Mohammad                   yes shukran is not linked           10:55 PM, 12th Feb                   Mohammad                   try link it with [email-masked]           10:55 PM, 12th Feb                   Mohammad                   Is there anything else I can help ?           10:56 PM, 12th Feb                     Aileen Sernande                    cant link with my shukran number..how to link using email           10:57 PM, 12th Feb                   Mohammad                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:     1- Log in your account.  2- Go to My account > Shukran > Link your account here.  3- Follow the provided steps on the webpage     After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           10:58 PM, 12th Feb                   Mohammad                   this is the procedure           10:58 PM, 12th Feb                   Mohammad                   Is there anything else I can help ?           10:59 PM, 12th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:02 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091775