Subject: New Reply Received - Order number 9628519959
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 18:54:09 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order number 9628519959  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1613155227390">I would like to place an order which got cancelled due to your technical error. Problem is the item which i had ordered is showing out of stock now and there is no similar product in the list. That is why i am requesting you check your stock and contact your concern department to process the cancelled order, as mistake is from your side and i have waited so long hoping that you will process for the same according to your initials mails.</div>
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<div id="yMail_cursorElementTracker_1613155774010">Your compensation token voucher of Aed15 isn't worth in front of my wife emotions and which is not acceptable.</div>
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<div id="yMail_cursorElementTracker_1613155483111">Regards</div>
<div id="yMail_cursorElementTracker_1613155485306">Prasad</div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Fri, 12 Feb 2021 at 9:04 pm, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5534671343"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Prasad,<br><br>Thank you for patience.<br><br>We apologize for the inconvenience caused to you.<br><br>​We regret to inform you but we are support team and we are not authorized to reverse the cancelled order. We request you to kindly place a new order for the same.</div>
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<br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1997509