Subject: New Reply Received - Inquiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 18:18:31 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Inquiry  Ticket comment <div><br></div>
<div dir="auto">Hello</div>
<div dir="auto">The item is just collected now but the guy who collected that he didn’t give me any money he said they will send you later! How is your procedure please?<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 12, 2021 at 1:51 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nader,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that for order number 4534275225 we have created a return request. Our courier will come to collect the item within 3-5 business days. Your refund for QAR 28.00 will be refunded to you in the form of refund voucher.</div>
<div dir="ltr">​<br>
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<div dir="ltr">However, for order number 4528219796 we can not return the item as your order have exceeded the 14 days return policy for the product.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2083292