Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 17:42:59 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:34 PM, 12th Feb                   Bot                   Hi again!           09:34 PM, 12th Feb                     User                    I'd like to exchange 2 items from my order           09:34 PM, 12th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:34 PM, 12th Feb                     User                    I recieved my orders yesterday and I'd like to exchange 2 items           09:35 PM, 12th Feb                   Mohammad                   item are from which brand ?           09:35 PM, 12th Feb                     User                    bossini           09:35 PM, 12th Feb                   Mohammad                   no its from max or splash ?           09:36 PM, 12th Feb                     User                    Splash i think           09:38 PM, 12th Feb                   Mohammad                   for splash we are sorry           09:39 PM, 12th Feb                   Mohammad                   but exchange is not there           09:39 PM, 12th Feb                   Mohammad                   only return and refund will be there           09:39 PM, 12th Feb                     User                    I see ok can i return           09:39 PM, 12th Feb                     User                    and then ill just order again           09:40 PM, 12th Feb                   Mohammad                   Yes you can return it in store           09:40 PM, 12th Feb                   Mohammad                   as well as online           09:40 PM, 12th Feb                   Mohammad                   and refund will be done           09:40 PM, 12th Feb                     User                    So ill just bring the item to the store directly?           09:41 PM, 12th Feb                     User                    And they will refund from there           09:41 PM, 12th Feb                   Mohammad                   yes you can do that           09:42 PM, 12th Feb                     User                    Ok           09:42 PM, 12th Feb                     User                    thank u           09:42 PM, 12th Feb                   Mohammad                   welcome           09:42 PM, 12th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:42 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2091597