Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 21:24:44 +0000 (UTC)

Hi Mohammad Humayun,  
  The following message composed by you on ticket 2081333 failed to reach the recipient [email-masked]. 
  Reason: "Message dropped - Invalid or problematic address.  "
  Message content:  Hi Khalid,  Thanks for getting in touch with us.  We are truly sorry for the inconvenience caused to you.  ​We would like to inform you that as a token of apology we have refunded you for the damaged item. Your refund for AED 15.00 has been processed on 12/02/2021 with the transaction ID 169999990089560317. The amount will take 2-15 business days to be reflect back in your account.  We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.  Your friends, The Support Team.