Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 20:25:29 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:16 AM, 12th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:18 AM, 12th Feb                     User                    Yes           12:18 AM, 12th Feb                     User                    i have returned my item 2 week before but till now didn’t got my refund           12:19 AM, 12th Feb                     User                    Can u please check and let me know           12:20 AM, 12th Feb                     User                    Your refund for order 9630525319 is on its way & will be credited in 5-7 business days.           12:20 AM, 12th Feb                   Mohammad                   Please allow me to check it for you.            12:21 AM, 12th Feb                   Mohammad                   refund is processed for AED 49.00 and AED 15.00 on 31/01/2021 with the transaction ID 169999990077017523. The amount will take 2-15 busness days to be reflect back in your account.           12:22 AM, 12th Feb                   Mohammad                   Is there anything else I can help ?           12:22 AM, 12th Feb                     User                    It will be refunded in my credit card or in Centrepoint account ?           12:23 AM, 12th Feb                   Mohammad                   to your bank account straight           12:24 AM, 12th Feb                     User                    you mean in my credit card yes because i have done the from credit card           12:24 AM, 12th Feb                   Mohammad                   yes in that only           12:25 AM, 12th Feb                     User                    ok thanks you           12:25 AM, 12th Feb                   Mohammad                   welcome           12:25 AM, 12th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:25 AM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2088912