Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 19:04:08 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi sir           10:59 PM, 11th Feb                     User                    sir my order problem           10:59 PM, 11th Feb                     User                    i want to cancel my order           10:59 PM, 11th Feb                     User                    order number # 6268538028           10:59 PM, 11th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            11:00 PM, 11th Feb                     User                    Sir i want to cancel my order           11:01 PM, 11th Feb                   Mohammad                   Please allow me to check it for you.            11:01 PM, 11th Feb                     User                    Click and collect it takes to long time           11:01 PM, 11th Feb                     User                    Order number # 6268538028           11:01 PM, 11th Feb                   Mohammad                   We apologies but we are not authorized to cancel the order           11:01 PM, 11th Feb                     User                    Why?           11:02 PM, 11th Feb                   Mohammad                   But it will be automatically be cancelled after 14 days           11:02 PM, 11th Feb                     User                    its take more than 2 week           11:02 PM, 11th Feb                     User                    i don’t want this now           11:02 PM, 11th Feb                   Mohammad                   if you will not pick up the order           11:02 PM, 11th Feb                   Mohammad                   and amount will be refunded           11:02 PM, 11th Feb                     User                    Order didn’t ready yet           11:02 PM, 11th Feb                   Mohammad                   I can understand but as I told you we are not authorized to cancel the order           11:02 PM, 11th Feb                   Mohammad                   Order is shipped from Warehouse           11:03 PM, 11th Feb                     User                    Ok           11:03 PM, 11th Feb                     User                    thank you!           11:03 PM, 11th Feb                   Mohammad                   Welcome           11:03 PM, 11th Feb                   Mohammad                   Is there anything else I can help ?           11:03 PM, 11th Feb                     User                    No thank you           11:03 PM, 11th Feb                   Mohammad                   welcome           11:03 PM, 11th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:03 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2088760