Subject: New Reply Received - Undelivered order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 04:17:53 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Undelivered order  Ticket comment <div>It is not satisfactory because we are always home. And nobody has called us even if we have complained on your customer service agent twice on the phone!</div>
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<font style="font-size:11pt" color="#000000"><b>Från:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Skickat:</b> den 10 februari 2021 19:31<br>
<b>Till:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Ämne:</b> Re: [#2075296] - Undelivered order</font>
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<div style="margin-bottom:0.0001pt"><span rel="tempredactor" dir="ltr">Hi Bilal,</span></div>
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<div style="margin-bottom:0.0001pt"><span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you
 were not informed prior to the delivery of your items. Please consider this a rare exception. </span></div>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is (+971504651378)</span></div>
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<div><span rel="tempredactor" style="font-size:14px">We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. </span></div>
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<div><span rel="tempredactor" style="font-size:14px">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Your friends,</span></div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px">The Support Team</span></div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2075296