Subject: Ticket Assigned - Conversation with Crackling Wayfarer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 00:24:23 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Crackling Wayfarer Crackling Wayfarer                    Hello.           04:06 AM, 11th Feb                     Crackling Wayfarer                    This is the third time I'm trying to get my query resolved.           04:07 AM, 11th Feb                     Crackling Wayfarer                    Order number: 6268512656           04:08 AM, 11th Feb                     Crackling Wayfarer                    I have the below concerns:           04:09 AM, 11th Feb                     Crackling Wayfarer                    1. My order was in the store since Jan 29 for collection, but it still shows not ready for collection in the app.  2. I went to the store to inquire and received my order. One of the lipsticks looks weird and I'm not comfortable using it.           04:09 AM, 11th Feb                     Crackling Wayfarer                    Unfortunately, the attach icon is disabled, I'm unable to send you the picture of the disgusting product.           04:10 AM, 11th Feb                     Crackling Wayfarer                    The Maybelline Lipstick has bumps in it, lots of them.           04:10 AM, 11th Feb                     Crackling Wayfarer                    I would like to schedule a return for refund of that product.           04:11 AM, 11th Feb                     Crackling Wayfarer                    Please do the needful. I do not have to contact you 10 times to get something so little resolved.           04:12 AM, 11th Feb                     Crackling Wayfarer                    Embarassing service.           04:13 AM, 11th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            04:14 AM, 11th Feb                   Mohammad                   you want to return the lipstick ?           04:16 AM, 11th Feb                   Mohammad                   you have issue with 156006334_LS_MX - - Revlon Super Lustrous Lipstick           04:17 AM, 11th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:24 AM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2084576