Subject: Ticket Assigned - Conversation with Chanting Popsicle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 18:11:15 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Popsicle Chanting Popsicle                    Hi           09:53 PM, 10th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:56 PM, 10th Feb                     Chanting Popsicle                    Hi Mr mohommed           09:57 PM, 10th Feb                     Chanting Popsicle                    Is there any possibility that exchange items which I order online           09:57 PM, 10th Feb                   Mohammad                   yes you can exchange the shoemart and lifestyle items only           10:01 PM, 10th Feb                   Mohammad                   but in store           10:01 PM, 10th Feb                   Mohammad                   rest other brands only return and refund           10:01 PM, 10th Feb                     Chanting Popsicle                    I had order jeans           10:02 PM, 10th Feb                     Chanting Popsicle                    Size 28 but it's to big           10:02 PM, 10th Feb                     Chanting Popsicle                    Is it possible to exchange           10:03 PM, 10th Feb                   Mohammad                   jeans form where ?           10:03 PM, 10th Feb                   Mohammad                   max or centrepoint ?           10:03 PM, 10th Feb                     Chanting Popsicle                    Max           10:03 PM, 10th Feb                   Mohammad                   we are sorry           10:04 PM, 10th Feb                   Mohammad                   for max no exchange is there           10:04 PM, 10th Feb                   Mohammad                   only return and refund           10:04 PM, 10th Feb                   Mohammad                   Is there anything else I can help ?           10:04 PM, 10th Feb                     Chanting Popsicle                    OK return           10:05 PM, 10th Feb                   Mohammad                   you can return it in store also           10:05 PM, 10th Feb                   Mohammad                   and make a online return request also           10:05 PM, 10th Feb                     Chanting Popsicle                    Any branch           10:05 PM, 10th Feb                     Chanting Popsicle                    How may I make online return request           10:06 PM, 10th Feb                   Mohammad                   yes any branch           10:06 PM, 10th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           10:06 PM, 10th Feb                     Chanting Popsicle                    Wait           10:06 PM, 10th Feb                   Mohammad                   yes           10:06 PM, 10th Feb                     Chanting Popsicle                    ECKWT128244           10:08 PM, 10th Feb                   Mohammad                   which item           10:08 PM, 10th Feb                   Mohammad                   there are 2 items in order           10:08 PM, 10th Feb                     Chanting Popsicle                    Order no LM8234060675           10:09 PM, 10th Feb                   Mohammad                   162901851 - - Solid Mid Waist Cropped Jeggings with Elasticised Waistband this ?           10:09 PM, 10th Feb                     Chanting Popsicle                    Jeans           10:09 PM, 10th Feb                     Chanting Popsicle                    Yes           10:09 PM, 10th Feb                   Mohammad                   ok return is created           10:10 PM, 10th Feb                   Mohammad                   courier will come to collect it within 3-5 business days           10:10 PM, 10th Feb                   Mohammad                   refund will be processed in refund voucher           10:10 PM, 10th Feb                   Mohammad                   Is there anything else I can help ?           10:10 PM, 10th Feb                     Chanting Popsicle                    OK thanks           10:10 PM, 10th Feb                   Mohammad                   welcome           10:11 PM, 10th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:11 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2083893