Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 17:56:09 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:41 PM, 10th Feb                     User                    I am waiting on the collection of a carpet to be returned to the store for refund.           09:42 PM, 10th Feb                     User                    My mobile number for reference is 054 442 0425           09:42 PM, 10th Feb                     User                    My name Cassie Moir           09:43 PM, 10th Feb                     User                    I called on Sunday to arrange collection and the call centre said approx three days. But I have had no feedback for collection day or time etc.           09:43 PM, 10th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:50 PM, 10th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           09:50 PM, 10th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:55 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2083845