Subject: New Reply Received - Order number 9628519959
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 17:19:27 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order number 9628519959  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1612976696615">The order which i had placed it is showing out of stock now. And but obvious even if it is available i will not get it in same price as DSF was going on. That is why i waited for so long that at the end you will process my order and deliver it. And this is not acceptable that you simply cancel my order due to your fault and you will refund my money just for sake of it. </div>
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<div id="yMail_cursorElementTracker_1612977473834">Instead of placing new order kindly process my cancelled order as I still want the same shoes in same price.</div>
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<div id="yMail_cursorElementTracker_1612977439914">Regards</div>
<div id="yMail_cursorElementTracker_1612977443851">Prasad</div>
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<div>On Wed, 10 Feb 2021 at 8:48 pm, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0484890110"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Prasad,<br><br>Thank you for patience.<br><br>We apologize for the inconvenience caused to you.<br><br>We would like to inform you that ​due to some technical issues your order was not processed and due to this delay we were unable to process the order and we have refunded you for the same. </div>
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<div dir="ltr">However, we request you to kindly please place a new order for the same and we assure you to deliver the order at earliest.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1997509