Subject: New Reply Received - Order number 9628519959
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 07:08:59 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order number 9628519959  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1612940646185">This is not about refund...It is about your commitment as per email that you will process my order as soon as possible. After 20 days you are simply saying that you going to refund my money, which doesn't make any sense. As you hold my order and money for 20 days by saying that you will process my order. At the end i lost my product which i waited for so long and now you are saying that you going to refund my money.</div>
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<div id="yMail_cursorElementTracker_1612940794306">I do not want refund kindly process my order and deliver my product. </div>
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<div id="yMail_cursorElementTracker_1612940918207">Regards</div>
<div id="yMail_cursorElementTracker_1612940919559">Prasad<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 10 Feb 2021 at 4:03 am, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8080720255"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Prasad,<br><br>Thank you for patience.<br><br>We apologize for the inconvenience caused to you.<br><br>We would like to inform you that your refund for AED 30.00 has been processed on 06/02/2021 with the transaction ID 169999990071139171. The amount will take 2-15 business days to be reflect back in your account.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1997509