Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 22:19:24 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             02:10 AM, 10th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            02:11 AM, 10th Feb                     User                    I had  return items and driver took them but my balance didn't updated yet           02:11 AM, 10th Feb                     User                    How long it will take please           02:12 AM, 10th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           02:12 AM, 10th Feb                     User                    2000918497           02:15 AM, 10th Feb                   Mohammad                   Please allow me to check it for you.            02:15 AM, 10th Feb                     User                    Thanks in advance           02:15 AM, 10th Feb                   Mohammad                   items are now with warehouse           02:16 AM, 10th Feb                   Mohammad                   now after the quality check within 1-2 business days           02:16 AM, 10th Feb                   Mohammad                   refund will be processed for EGP 153.00           02:17 AM, 10th Feb                   Mohammad                   in my credit           02:17 AM, 10th Feb                   Mohammad                   Is there anything else I can help ?           02:17 AM, 10th Feb                     User                    Thanks for your assistance           02:17 AM, 10th Feb                   Mohammad                   welcome           02:19 AM, 10th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:19 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2079513