Subject: Ticket Assigned - Conversation with Whirring Inkpot
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 22:08:29 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Whirring Inkpot Whirring Inkpot                    Hello           01:49 AM, 10th Feb                   Bot                   أهلا مرة أخرى!           01:49 AM, 10th Feb                     Whirring Inkpot                    6268525189           01:50 AM, 10th Feb                     Whirring Inkpot                    !my order number           01:50 AM, 10th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            01:51 AM, 10th Feb                   Mohammad                   Please allow me to check it for you.            01:51 AM, 10th Feb                   Mohammad                   We apologies           01:51 AM, 10th Feb                   Mohammad                   the order is still ready to be shipped           01:52 AM, 10th Feb                     Whirring Inkpot                    Yes i did order but received only two items  other two items were missing           01:52 AM, 10th Feb                   Mohammad                   Please allow me some time to work on it           01:52 AM, 10th Feb                   Mohammad                   I can see 4 item in your order ?           01:52 AM, 10th Feb                     Whirring Inkpot                    How come? When i go to receive my order they said items should be in one bix as it is only one order           01:53 AM, 10th Feb                   Mohammad                   how many items you have ordered ?           01:53 AM, 10th Feb                     Whirring Inkpot                    Yes i already receive two items they said only one box for one order number           01:54 AM, 10th Feb                     Whirring Inkpot                    i orderd four items and did payment by card           01:54 AM, 10th Feb                     Whirring Inkpot                    When go to receive my order from qasar mall branch in the box there were only two items           01:55 AM, 10th Feb                     Whirring Inkpot                    two of them were missing the sales girl there she said call to customer service I immediately called them they said wait for 3-5 days we will refund           01:56 AM, 10th Feb                   Mohammad                   Please be informed you have 2 packages for this order           01:56 AM, 10th Feb                   Mohammad                   one package is delivered           01:56 AM, 10th Feb                   Mohammad                   you will also receive the second package           01:56 AM, 10th Feb                     Whirring Inkpot                    Two packages with the same order number??           01:57 AM, 10th Feb                     Whirring Inkpot                    And when will I receive because its already been more than 2 weeks           01:57 AM, 10th Feb                   Mohammad                   Yes you will receive it soon           01:58 AM, 10th Feb                   Mohammad                   It is from the warehouse side           01:58 AM, 10th Feb                     Whirring Inkpot                    Ok please check also order number its in process from long time           01:58 AM, 10th Feb                   Mohammad                   which order number ?           01:59 AM, 10th Feb                     Whirring Inkpot                    The i send you before           02:00 AM, 10th Feb                     Whirring Inkpot                    its showing in process although i already received two items           02:00 AM, 10th Feb                   Mohammad                   for that only I am telling you           02:03 AM, 10th Feb                   Mohammad                   you will receive the other 2 items also           02:03 AM, 10th Feb                   Mohammad                   and the status will be changed soon           02:03 AM, 10th Feb                   Mohammad                   Is there anything else I can help ?           02:03 AM, 10th Feb                     Whirring Inkpot                    Okay thankyou so much           02:04 AM, 10th Feb                   Mohammad                   welcome           02:08 AM, 10th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:08 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2079493