Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 20:58:08 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I have order and suppose to be deliver today but your staff just chat me in whats up he never call me I was busy at work so I never notice can it be deliver tomorrow           12:02 AM, 10th Feb                     User                    My name is Lovely Sanhaji           12:03 AM, 10th Feb                     User                             12:04 AM, 10th Feb                     User                    That's the order number           12:04 AM, 10th Feb                     User                    Can be rescheduled the delivery tomorrow            12:04 AM, 10th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:45 AM, 10th Feb                     User                    I have order suppose it will be deliver n today but I just see the message now            12:51 AM, 10th Feb                   Mohammad                   Please allow me to check it for you.            12:51 AM, 10th Feb                     User                    Your staff did not call me so I didn't notice the message in what up can it be rescheduled the delivery tomorrow            12:52 AM, 10th Feb                     User                    Here is the order number 6271305588           12:52 AM, 10th Feb                   Mohammad                   We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (966500265388).  We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.           12:53 AM, 10th Feb                     User                    I been waiting this order but suddenly he did not call in my number so I did not notice my whats up..            12:53 AM, 10th Feb                     User                    Yes its my number your staff did not call me for your information he just message in whats up           12:55 AM, 10th Feb                   Mohammad                   Please be assured you will again be contacted by the courier           12:56 AM, 10th Feb                     User                    I am available tomorrow 1pm to 3pm in the afternoon and please call in my number not only message In What's  up           12:56 AM, 10th Feb                   Mohammad                   noted           12:56 AM, 10th Feb                   Mohammad                   We will forward the time you mentioned to the courier           12:56 AM, 10th Feb                   Mohammad                   Is there anything else I can help ?           12:56 AM, 10th Feb                     User                    I'm hoping that my items will be delivere tomorrow            12:57 AM, 10th Feb                     User                    No thank you           12:57 AM, 10th Feb                   Mohammad                   Sure           12:57 AM, 10th Feb                   Mohammad                   welcome           12:57 AM, 10th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:57 AM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2079324