Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Feb 2021 17:38:04 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:18 PM, 09th Feb                   Bot                   Hi again!           09:18 PM, 09th Feb                     User                    just want to follow up regarding my refund           09:19 PM, 09th Feb                     User                    I received a message last January 29           09:19 PM, 09th Feb                     User                    Your refund for order 9630049258 is on its way & will be credited in 5-7 business days. Please check your email for more details           09:20 PM, 09th Feb                     User                    it’s been more than 7 business days already           09:20 PM, 09th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:30 PM, 09th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:37 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2078625