Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 19:34:36 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">But I didn't receive the refund amount <br><br>Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Tue, Feb 2, 2021, 11:48 PM<br>To: [email-masked]<br>Subject: Re: [#2036091] - Re: Sorry, we had to cancel part of your order.<br>
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<div dir="ltr">Hi Reshma,</div>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6268378272 Please note that the refund has been processed successfully from our side for the amount (SAR 32.00), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2036091:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2036091