Subject: Ticket Assigned - Conversation with Popping Doberman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 22:22:45 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popping Doberman Popping Doberman                    Salam. It's sunday now, 10 days passed and no information about my order. It never takes that much time. I have sent many emails but no progress. What's the issue??           02:15 AM, 07th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            02:16 AM, 07th Feb                     Popping Doberman                    I have not received my order yet, its been 10 days. I ordered online and chose click and collect option. Please let me know what's wrong with my order.  Order number is 6268227377.           02:16 AM, 07th Feb                     Popping Doberman                    . It never takes that much time. I have sent many emails but no progress. What's the issue??           02:17 AM, 07th Feb                   Mohammad                   Please allow me to check it for you.            02:19 AM, 07th Feb                     Popping Doberman                    Yes please           02:19 AM, 07th Feb                   Mohammad                   We apologies for the delay           02:20 AM, 07th Feb                   Mohammad                   We need to forward it to the concern team           02:20 AM, 07th Feb                   Mohammad                   we will get back to you on [email-masked]           02:20 AM, 07th Feb                     Popping Doberman                    That's what I'm hearing from a week but nothing happened.           02:20 AM, 07th Feb                     Popping Doberman                    No progress, no one is bothering to check the issue           02:21 AM, 07th Feb                   Mohammad                   Please be assured as i am working on it           02:21 AM, 07th Feb                   Mohammad                   I will surely give you an early update           02:21 AM, 07th Feb                     Popping Doberman                    I'm not ordering for the first time. It never happened before.           02:21 AM, 07th Feb                     Popping Doberman                    Okie i will wait now           02:21 AM, 07th Feb                   Mohammad                   We can understand           02:21 AM, 07th Feb                   Mohammad                   Please allow me some time to work on it           02:22 AM, 07th Feb                   Mohammad                   ok           02:22 AM, 07th Feb                   Mohammad                   Is there anything else I can help ?           02:22 AM, 07th Feb                     Popping Doberman                    Okie           02:22 AM, 07th Feb                     Popping Doberman                    No           02:22 AM, 07th Feb                     Popping Doberman                    Thankyou           02:22 AM, 07th Feb                   Mohammad                   welcome           02:22 AM, 07th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:22 AM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2065516