Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 18:58:31 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:37 PM, 06th Feb                   Bot                   Hi again!           10:37 PM, 06th Feb                     User                    I had an order yesterday           10:37 PM, 06th Feb                     User                    And need to cancell           10:38 PM, 06th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:39 PM, 06th Feb                     User                    I had order yesterday           10:41 PM, 06th Feb                     User                    I want to cancel           10:42 PM, 06th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           10:43 PM, 06th Feb                     User                    Ok           10:44 PM, 06th Feb                   Mohammad                   yes please share it           10:45 PM, 06th Feb                     User                    9633638537           10:46 PM, 06th Feb                   Mohammad                   Please allow me to check it for you.            10:52 PM, 06th Feb                     User                    Ya its           10:52 PM, 06th Feb                   Mohammad                   It is on COD           10:53 PM, 06th Feb                   Mohammad                   if you do not want the order           10:53 PM, 06th Feb                   Mohammad                   you can refuse the order when delivery guy comes           10:53 PM, 06th Feb                   Mohammad                   Is there anything else I can help ?           10:53 PM, 06th Feb                     User                    Oh really you can canceled from system?           10:54 PM, 06th Feb                   Mohammad                   we can not cancel it as we are not authorized to do that           10:55 PM, 06th Feb                     User                    Ok           10:57 PM, 06th Feb                   Mohammad                   welcome           10:58 PM, 06th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:58 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2065115