Subject: Ticket Assigned - Conversation with ferlenemaymejia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 18:29:42 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ferlenemaymejia ferlenemaymejia                    I was doing online shopping and just found out that same order has been placed multiple online. I am not aware since there was never a notification that payment was successful           10:20 PM, 06th Feb                     ferlenemaymejia                    Please cancel all my pending orders           10:20 PM, 06th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:22 PM, 06th Feb                     ferlenemaymejia                    Please cancel all the pending order. It’s all the same. Just keep the last one           10:23 PM, 06th Feb                   Mohammad                   please share the email you used           10:24 PM, 06th Feb                     ferlenemaymejia                    [email-masked]           10:24 PM, 06th Feb                   Mohammad                   Please allow me to check it for you.            10:25 PM, 06th Feb                   Mohammad                   your all orders are cancelled on validation           10:25 PM, 06th Feb                   Mohammad                   Means the order is not placed           10:26 PM, 06th Feb                     ferlenemaymejia                    Okay. Will I receive an official email regarding this? The status on my account online is verifying payment           10:27 PM, 06th Feb                   Mohammad                   Please be assured from our side the payment is not deducted           10:28 PM, 06th Feb                     ferlenemaymejia                    Okay then. I trust you on that. Thank you Mr. Mohammad           10:28 PM, 06th Feb                   Mohammad                   welcome           10:29 PM, 06th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:29 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2065038