Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 17:49:19 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi my order is canceled without my information           09:23 PM, 06th Feb                     User                    How can I get the refund           09:23 PM, 06th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:24 PM, 06th Feb                     User                    I need to know my refund status           09:24 PM, 06th Feb                     User                    My order was cancelled from your side           09:25 PM, 06th Feb                     User                    hello sir, is there any reply           09:27 PM, 06th Feb                   Mohammad                   yes           09:28 PM, 06th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           09:28 PM, 06th Feb                     User                    9633674658           09:30 PM, 06th Feb                   Mohammad                   Please allow me to check it for you.            09:30 PM, 06th Feb                   Mohammad                   one item was cancelled from our side           09:31 PM, 06th Feb                     User                    How can I get my refund           09:32 PM, 06th Feb                   Mohammad                   your refund for AED 26.89 has been processed on 06/02/2021 with the transaction ID 169999990087492261. The amount will take 2-15 business days to reflect back in your account.           09:32 PM, 06th Feb                     User                    Is there any size issues           09:33 PM, 06th Feb                     User                    or no stock           09:33 PM, 06th Feb                     User                    also I can’t find your store online to collect the garments           09:34 PM, 06th Feb                     User                    please share some locations of your store, where garments could be collected           09:34 PM, 06th Feb                     User                    or please tell someone to call me from store to explain the location           09:35 PM, 06th Feb                   Mohammad                   The item was out of stock and it will be in stock soon.           09:35 PM, 06th Feb                   Mohammad                   Which store location you need ?           09:35 PM, 06th Feb                     User                    please check my order           09:35 PM, 06th Feb                     User                    in Ajman           09:36 PM, 06th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           09:37 PM, 06th Feb                     User                    Please check up I have already shared           09:38 PM, 06th Feb                     User                    9633674658           09:39 PM, 06th Feb                     User                    your reply is very slow sir, is there any net issue           09:40 PM, 06th Feb                   Mohammad                   Please allow me to check it for you.            09:42 PM, 06th Feb                   Mohammad                   Order is placed today only           09:43 PM, 06th Feb                   Mohammad                   It will take 3-5 business days to be ready           09:43 PM, 06th Feb                     User                    Sir I’m asking the store for collection           09:44 PM, 06th Feb                     User                    your app is not showing directions           09:44 PM, 06th Feb                     User                    Please contact me 0543070197           09:45 PM, 06th Feb                   Mohammad                   Sure you will be contacted on your registered mobile number           09:46 PM, 06th Feb                   Mohammad                   +971543070197           09:46 PM, 06th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:49 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2064904