Subject: New comment - [#2041914] Incomplete Order received
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Sat, 06 Feb 2021 08:22:43 +0000

There is a new comment in the ticket submitted by Mohammad Humayun to HelpCPAE   Comment added by : Jed.conlocops2  Comment Content:  <div class="WordSection1">
<div class="MsoNormal"><span style="color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Dear Aramex Team,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Please update delivery status of both carton with POD.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="379" style="width:284.45pt;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="131" style="width:98.5pt;border:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">COURIER_PARTNER</span></div>
<div></div>
<div></div>
</td>
<td width="96" style="width:72.05pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">AWB_NO</span></div>
<div></div>
<div></div>
</td>
<td width="152" style="width:113.9pt;border:solid windowtext 1.0pt;border-left:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">DISPATCH_CARTON_ID</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:15.0pt">
<td width="131" style="width:98.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">ARAMEX</span></div>
<div></div>
<div></div>
</td>
<td width="96" style="width:72.05pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">46404729162</span></div>
<div></div>
<div></div>
</td>
<td width="152" style="width:113.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">ECJED1397999</span></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:15.0pt">
<td width="131" style="width:98.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">ARAMEX</span></div>
<div></div>
<div></div>
</td>
<td width="96" style="width:72.05pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">46404729162</span></div>
<div></div>
<div></div>
</td>
<td width="152" style="width:113.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black">ECJED1398007</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Arial Black",sans-serif;color:#2F5496'>Thanks,</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-family:"Arial Black",sans-serif;color:#1F3864'>Nayab Hussain</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:9.0pt;font-family:"Arial Black",sans-serif;color:#2F5496'>E-COM Outbound Landmark, Jeddah</span></b><b><span style='font-size:9.0pt;font-family:"Arial Black",sans-serif;color:#1F4E79'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-family:"Cooper Black",serif;color:#002060'>Tel : Ext:2206, Mobile : +966583230626</span><b><span style='font-size:9.0pt;font-family:"Cooper Black",serif;color:#2F5496'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:7.0pt;font-family:"Cooper Black",serif;color:#2F5496'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span><span style='font-family:"Cooper Black",serif;color:black'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="color:#222A35"></span></b></div>
<div><b> </b></div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:10.0pt;font-family:Algerian"><img width="193" height="45" style="width:2.0104in;height:.4687in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDIyNTExNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mJN-aC1jWCFqkHiHgknVweLhJayYmprQ9QcsB8akXJQ"></span></b></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, February 06, 2021 11:01 AM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Jed Conlocops2 &lt;[email-masked]&gt;; Kanteeban Singaravelu &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2041914] - Incomplete Order received</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mohammad Humayun,<br>
<br>
two carton was dispatched from WH, out of which highlighted carton is not delivered to customer. Pls check with aramex. </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>@Nayab- Pls check with ARAMEX</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;border:solid windowtext 1.0pt;padding:0in'><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDIyNTExNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0G76aX0mISuXZhfBCG1_DyPaUEs1TMx310dRUoVPgsU" alt="Image removed by sender."></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 31 Jan at 11:00 PM
<span class="separator">, Mohammad Humayun &lt;[email-masked]&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
<br>
Problem Statement: Incomplete order received<br>
Order Date : Jan 26, 2021<br>
Order ID: 6267848891<br>
Tracking ID: 46404729162<br>
Assistance Required: Incomplete order received<br>
Issue Description: Customer is claiming that 2 items are not recived in the order.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>162676867 - - Solid Puffer Jacket with Long Sleeves and Pocket Detail<br>
162789424 - - Padded Jacket with Hood and Pocket Detail</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly check and confirm how many items has been shipped from warehouse.<br>
<br>
Regards,<br>
Humayun.</span></div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2041914:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>