Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 00:08:02 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:50 AM, 06th Feb                   Bot                   Hi again!           03:50 AM, 06th Feb                     User                    I have a problem           03:50 AM, 06th Feb                     User                    I cant proceed to payment           03:50 AM, 06th Feb                     User                    I have tried through so many cards           03:51 AM, 06th Feb                     User                    Non of them are working           03:51 AM, 06th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            03:56 AM, 06th Feb                     User                    Yes           03:57 AM, 06th Feb                   Mohammad                   The payment issue is due to some technical problem           03:57 AM, 06th Feb                     User                    I dnt know i have tried to.pay my.order via diff cards           03:57 AM, 06th Feb                   Mohammad                   We request you to try after some time           03:57 AM, 06th Feb                     User                    But none is working           03:57 AM, 06th Feb                     User                    But the sale may end now           03:58 AM, 06th Feb                   Mohammad                   It was occurred due to some technical issue.           03:58 AM, 06th Feb                   Mohammad                   We can understand but the issue is not from our side it is the payment issue.           03:58 AM, 06th Feb                     User                    Ok           03:58 AM, 06th Feb                   Mohammad                   may be the bank server is not working or the payment gate way is in problem           03:59 AM, 06th Feb                   Mohammad                   You need to wait for some time.           03:59 AM, 06th Feb                   Mohammad                   Is there anything else I can help ?           03:59 AM, 06th Feb                     User                    Can you tell me           03:59 AM, 06th Feb                     User                    When will the sale end           03:59 AM, 06th Feb                     User                    ??           04:01 AM, 06th Feb                   Mohammad                   where you are shopping           04:02 AM, 06th Feb                   Mohammad                   max or centrepoint ?           04:02 AM, 06th Feb                     User                    Babyshop           04:03 AM, 06th Feb                     User                    Kids clothing           04:03 AM, 06th Feb                   Mohammad                   please wait           04:05 AM, 06th Feb                     User                    Ok           04:05 AM, 06th Feb                   Mohammad                   Currently the site is updating           04:06 AM, 06th Feb                   Mohammad                   We request you to visit the website for latest dates of promotion and sale ending           04:07 AM, 06th Feb                     User                    Ok           04:07 AM, 06th Feb                   Mohammad                   Is there anything else I can help ?           04:07 AM, 06th Feb                     User                    Thanks           04:07 AM, 06th Feb                   Mohammad                   welcome           04:07 AM, 06th Feb                     User                    No thankyou           04:07 AM, 06th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:07 AM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2061394