Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 21:14:24 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           01:08 AM, 06th Feb                   Bot                   Hi again!           01:08 AM, 06th Feb                     User                    i have placed a  order but i couldnt link shukran account to it           01:08 AM, 06th Feb                     User                    is it possible to get the invoice number of the order           01:08 AM, 06th Feb                     User                    so that i can add it manually in shukran app           01:08 AM, 06th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            01:09 AM, 06th Feb                   Mohammad                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:     1- Log in your account.  2- Go to My account > Shukran > Link your account here.  3- Follow the provided steps on the webpage     After you have linked your QAR Shukran account and you have 200 points or more, you will be eligible to spend your points.           01:09 AM, 06th Feb                     User                    pls check my above message           01:10 AM, 06th Feb                   Mohammad                   you need to link your shukran ?           01:10 AM, 06th Feb                     User                    is it possible to get invoice number           01:10 AM, 06th Feb                     User                    i have put order as a guest           01:11 AM, 06th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           01:11 AM, 06th Feb                     User                    is it possible to link??           01:11 AM, 06th Feb                   Mohammad                   No you need to register the account           01:11 AM, 06th Feb                     User                    my order number is 4533516246           01:12 AM, 06th Feb                   Mohammad                   to link shukran you should register the account           01:12 AM, 06th Feb                   Mohammad                   Is there anything else I can help ?           01:13 AM, 06th Feb                     User                    ok           01:13 AM, 06th Feb                     User                    nothing           01:14 AM, 06th Feb                   Mohammad                   welcome           01:14 AM, 06th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:14 AM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2061237