Subject: Ticket Assigned - Conversation with Bouncing Unicorn
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 19:38:42 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bouncing Unicorn Bouncing Unicorn                    Hi dears.           11:25 PM, 05th Feb                     Bouncing Unicorn                    9632679874 this my order number. It was delivered but 3 pieces. I have ordered 4 pieces from toddler section           11:26 PM, 05th Feb                     Bouncing Unicorn                    Can you check what exactly you have sent? Was it missing from the beginning from your side?           11:26 PM, 05th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            11:28 PM, 05th Feb                   Mohammad                   Please allow me to check it for you.            11:28 PM, 05th Feb                   Mohammad                   162643890 - - Juniors printed all-over floral pajama pants and long-sleeved nightgown set this was not there in order ?           11:29 PM, 05th Feb                     Bouncing Unicorn                    I ordered 2 pieces from the floral pajama. One pink and one green. I received the green printed one but not the pink prints           11:31 PM, 05th Feb                     Bouncing Unicorn                    Can u confirm of my order was total 4 pieces?           11:31 PM, 05th Feb                   Mohammad                   162643890 - - Juniors printed all-over floral pajama pants and long-sleeved nightgown set this item was cancelled by the system automatically due to out of stock for this refund has also been initiated for AED 22.00           11:33 PM, 05th Feb                   Mohammad                   162620787 - - Juniors embroidery jogger pants and knitted t-shirt with long sleeves and embroidery for this item you have placed quantity as 2 right ?           11:33 PM, 05th Feb                     Bouncing Unicorn                    If it is canceled now I understand why missing           11:34 PM, 05th Feb                   Mohammad                   yes           11:35 PM, 05th Feb                   Mohammad                   Is there anything else I can help ?           11:35 PM, 05th Feb                     Bouncing Unicorn                    Yes           11:35 PM, 05th Feb                     Bouncing Unicorn                    Just to confirm refund will happen automatically to my credit card I used? Correct?           11:35 PM, 05th Feb                   Mohammad                   yes           11:36 PM, 05th Feb                   Mohammad                   it will be refunded back in your account           11:36 PM, 05th Feb                   Mohammad                   Is there anything else I can help ?           11:37 PM, 05th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:38 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2061089