Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 17:31:17 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:15 PM, 05th Feb                   Bot                   Hi again!           09:15 PM, 05th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:16 PM, 05th Feb                     User                    C i got a msg from splash saying dat my itean is non returnable           09:19 PM, 05th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           09:20 PM, 05th Feb                     User                             09:20 PM, 05th Feb                     User                             09:21 PM, 05th Feb                   Mohammad                   What are the items ?           09:21 PM, 05th Feb                     User                    Wire bra           09:21 PM, 05th Feb                   Mohammad                   Undergarments are in non returnable           09:22 PM, 05th Feb                   Mohammad                   We apologies for the inconvenience you faced.           09:22 PM, 05th Feb                     User                    This is not done           09:23 PM, 05th Feb                     User                    I got call from driver also he will come to take the items today           09:24 PM, 05th Feb                     User                    Y like this           09:24 PM, 05th Feb                     User                    Its  an underwire n I dint even used so I wanted to return or exchange           09:25 PM, 05th Feb                   Mohammad                   We are sorry but try understand these undergarments are non returnable products           09:25 PM, 05th Feb                     User                    Leave abt return i can't even exchange those?           09:25 PM, 05th Feb                   Mohammad                   We suggest you to kindly visit any nearby store and ask for return as exchange is not possible           09:26 PM, 05th Feb                     User                    M asking abt exchange i can exchange n buy the other two           09:26 PM, 05th Feb                   Mohammad                   It is not possible           09:26 PM, 05th Feb                   Mohammad                   you can only check with store that it can be returned or not           09:27 PM, 05th Feb                     User                    Than y u ppl assist ha           09:27 PM, 05th Feb                     User                    Very upset           09:27 PM, 05th Feb                   Mohammad                   i can understand but according to return policy these items comes under non returnable products           09:28 PM, 05th Feb                   Mohammad                   Is there anything else I can help ?           09:28 PM, 05th Feb                     User                    No thanks           09:30 PM, 05th Feb                   Mohammad                   Once again accept our sincere apologies           09:30 PM, 05th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:31 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2060795