Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 21:56:34 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi good morning           01:46 AM, 05th Feb                     User                    I wanted to know status about my refund status for last order           01:47 AM, 05th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            01:49 AM, 05th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           01:49 AM, 05th Feb                     User                    4526407188           01:50 AM, 05th Feb                     User                    I'm not sure if the refund was processed or no, because I didn't receive any notification           01:51 AM, 05th Feb                   Mohammad                   Please allow me to check it for you.            01:52 AM, 05th Feb                     User                    Sure           01:52 AM, 05th Feb                   Mohammad                   refund processed on 07/01/2021           01:53 AM, 05th Feb                   Mohammad                   for QAR 39.00           01:53 AM, 05th Feb                     User                    Okay I will check my bank statement           01:54 AM, 05th Feb                     User                    Thank you for the confirmation           01:56 AM, 05th Feb                   Mohammad                   sure           01:56 AM, 05th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:56 AM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2058487