Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 18:13:05 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:50 PM, 04th Feb                   Bot                   Hi again!           09:50 PM, 04th Feb                     User                    Return           09:50 PM, 04th Feb                     User                    Hello           09:52 PM, 04th Feb                   Bot                   أهلا مرة أخرى!           09:52 PM, 04th Feb                     User                    need help           09:52 PM, 04th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:52 PM, 04th Feb                     User                    i rec my shipment today           09:53 PM, 04th Feb                     User                    i want to return some item but in status it still showing processing actually it’s already delivered           09:53 PM, 04th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           09:54 PM, 04th Feb                     User                    6266666328           09:54 PM, 04th Feb                   Mohammad                   what are the items you need to return ?           09:57 PM, 04th Feb                     User                    Printed Mary Jane shoe and one more booties           09:58 PM, 04th Feb                     User                    is it possible for me to return it to nearby centerpoint store           09:59 PM, 04th Feb                   Mohammad                   Yes you can also do that           10:00 PM, 04th Feb                   Mohammad                   you can return the items in store           10:00 PM, 04th Feb                   Mohammad                   and we can also make a return for you.           10:00 PM, 04th Feb                     User                    Any bill reference we need to give while returning item to store           10:01 PM, 04th Feb                   Mohammad                   Only tell the order number and if needed show them the email confirmation           10:02 PM, 04th Feb                     User                    So how many days max to return any item           10:03 PM, 04th Feb                   Mohammad                   for online it will take 3-5 business days for the collection           10:05 PM, 04th Feb                     User                    If I want to return to store inside how how many days it should be           10:06 PM, 04th Feb                   Mohammad                   in store you can also ask for a cash refund           10:06 PM, 04th Feb                   Mohammad                   Is there anything else I can help ?           10:07 PM, 04th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:12 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2058045