Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 17:51:09 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:36 PM, 04th Feb                   Bot                   Hi again!           09:36 PM, 04th Feb                     User                    Good Afternoon           09:37 PM, 04th Feb                     User                    I have a problem as I can't login with my account           09:37 PM, 04th Feb                     User                    And when I click on forgot password, I don't receive any email from you           09:38 PM, 04th Feb                     User                    Could you please check this issue and fix it           09:39 PM, 04th Feb                     User                    [email-masked]           09:39 PM, 04th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:40 PM, 04th Feb                   Mohammad                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address. 3. Check your registered email inbox/spam folder. 4. Click on the password reset link and change your password. 5. You can login now with your new password           09:40 PM, 04th Feb                   Mohammad                   Is there anything else I can help ?           09:42 PM, 04th Feb                     User                    Unfortunately I followed these steps and the same problem still existing           09:43 PM, 04th Feb                   Mohammad                   can you please share your last order number ?           09:44 PM, 04th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:50 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2057983