Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 18:09:38 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:00 PM, 03rd Feb                     User                    I have return some items today           10:01 PM, 03rd Feb                     User                    It will be refunded to my bank account or here only ?           10:02 PM, 03rd Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:02 PM, 03rd Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           10:02 PM, 03rd Feb                     User                    9632539455           10:04 PM, 03rd Feb                   Mohammad                   Please allow me to check it for you.            10:04 PM, 03rd Feb                     User                    ok           10:04 PM, 03rd Feb                   Mohammad                   You will get the refund on your same account from which you have paid           10:05 PM, 03rd Feb                     User                    Bank account??           10:05 PM, 03rd Feb                     User                    Or the app account?           10:05 PM, 03rd Feb                   Mohammad                   You have paid through bank account right ?           10:06 PM, 03rd Feb                     User                    Yes           10:06 PM, 03rd Feb                     User                    so bank account           10:06 PM, 03rd Feb                   Mohammad                   Then the amount will be refunded in that only.           10:06 PM, 03rd Feb                   Mohammad                   Yes           10:06 PM, 03rd Feb                     User                    ??           10:06 PM, 03rd Feb                   Mohammad                   Is there anything else I can help ?           10:06 PM, 03rd Feb                     User                    How many days usually it takes ?           10:07 PM, 03rd Feb                     User                    To be refunded??           10:07 PM, 03rd Feb                     User                    ??           10:08 PM, 03rd Feb                   Mohammad                   It will take 2-15 business days to reflect back in your account           10:08 PM, 03rd Feb                     User                    Ok thanks           10:08 PM, 03rd Feb                     User                    thank you for your assist           10:08 PM, 03rd Feb                   Mohammad                   Welcome.           10:09 PM, 03rd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:09 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054023