Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Feb 2021 06:10:18 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div>
<span style="font-family:sans-serif;font-size:12.8px">Why you are cancelling this part of my order...if this product is not available then don't want add in your product library... now It's difficult for me...I've already paid for this... And you also deducted the ground shipping charge..which is not good at all...now I want to cancel my whole order and give my all money back with ground shipping charges too. </span><br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Mon, 1 Feb, 2021, 3:39 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ravindra,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that your refund for AED 3.31 and AED 3.08 has been processed on 31/01/2021 with the transaction ID 169999990083193860. The amount will take 2-15 business days to be reflect back in your account.</div>
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<div dir="ltr">And your AED 25.68 and AED 23.91 has been credited back in your my credit account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2040795