Subject: Ticket Assigned - Conversation with sajid.78
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 19:39:18 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sajid.78 sajid.78                    Hi           11:16 PM, 31st Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            11:17 PM, 31st Jan                     sajid.78                    Actually I m trying to make order from more than 1 hour but unfortunately unable           11:18 PM, 31st Jan                   Mohammad                   Please can you explain why ?           11:19 PM, 31st Jan                   Mohammad                   what problem are you facing ?           11:19 PM, 31st Jan                     sajid.78                    After adding the address not accepting to continue           11:20 PM, 31st Jan                   Mohammad                   click & collect order ?           11:20 PM, 31st Jan                     sajid.78                    Not processeding           11:21 PM, 31st Jan                   Mohammad                   It must be a app issue           11:22 PM, 31st Jan                     sajid.78                    Both options same issue           11:22 PM, 31st Jan                   Mohammad                   We suggest you kindly re install the app           11:22 PM, 31st Jan                     sajid.78                    Using web           11:22 PM, 31st Jan                   Mohammad                   for location please select the options that is available in the menu for location           11:23 PM, 31st Jan                   Mohammad                   if you are entering your location manually it will not accept           11:23 PM, 31st Jan                     sajid.78                    May be proceeding option blocked           11:23 PM, 31st Jan                   Mohammad                   can you share the screenshot of the error           11:24 PM, 31st Jan                     sajid.78                    Ok           11:24 PM, 31st Jan                     sajid.78                             11:28 PM, 31st Jan                     sajid.78                             11:28 PM, 31st Jan                     sajid.78                    Hi           11:29 PM, 31st Jan                   Mohammad                   yes           11:29 PM, 31st Jan                   Mohammad                   I think order is placed ?           11:29 PM, 31st Jan                   Mohammad                   you need to select every option of the address mentioned           11:30 PM, 31st Jan                   Mohammad                   area building number flat number           11:30 PM, 31st Jan                   Mohammad                   please do not leave any options           11:30 PM, 31st Jan                     sajid.78                    All filled order not placed basket still showing           11:31 PM, 31st Jan                   Mohammad                   Please can you share your email ?           11:33 PM, 31st Jan                     sajid.78                    If any missing it will show error but ship to this address button not going to continue           11:33 PM, 31st Jan                     sajid.78                    [email-masked]           11:33 PM, 31st Jan                   Mohammad                   please clear the cache and cookies of the browser           11:34 PM, 31st Jan                   Mohammad                   and then continue to order           11:34 PM, 31st Jan                   Mohammad                   Is there anything else I can help ?           11:35 PM, 31st Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:39 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041986