Subject: Ticket Assigned - Conversation with Dunking Juice
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 18:29:16 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dunking Juice Dunking Juice                    Hi           10:13 PM, 31st Jan                     Dunking Juice                    Are you guys planning to deliver the item?           10:13 PM, 31st Jan                     Dunking Juice                    Nobody contacted me till now           10:14 PM, 31st Jan                     Dunking Juice                    I need to speak with the manager           10:14 PM, 31st Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:15 PM, 31st Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           10:15 PM, 31st Jan                     Dunking Juice                    4531219259           10:16 PM, 31st Jan                   Mohammad                   Please allow me to check it for you.            10:16 PM, 31st Jan                     Dunking Juice                    Ok           10:16 PM, 31st Jan                   Mohammad                   We apologies for the delay           10:17 PM, 31st Jan                   Mohammad                   please allow me some time to check with the warehouse           10:17 PM, 31st Jan                   Mohammad                   i will get back to you on [email-masked]           10:18 PM, 31st Jan                     Dunking Juice                    Its been 6 days           10:19 PM, 31st Jan                     Dunking Juice                    Y n           10:19 PM, 31st Jan                     Dunking Juice                    Y there is  a delay           10:19 PM, 31st Jan                   Mohammad                   I can understand the frustration and i will surely help you on this.           10:19 PM, 31st Jan                   Mohammad                   Please let me check and i will be in touch           10:19 PM, 31st Jan                     Dunking Juice                    Pls send me an email now why the item is not yet delivered and when can i expect it           10:21 PM, 31st Jan                   Mohammad                   i will check and send you an email           10:22 PM, 31st Jan                   Mohammad                   Is there anything else I can help ?           10:22 PM, 31st Jan                     Dunking Juice                    2 other customer care members also said the same           10:22 PM, 31st Jan                     Dunking Juice                    Still i havent received any information           10:22 PM, 31st Jan                   Mohammad                   I will surely do that           10:25 PM, 31st Jan                   Mohammad                   Please let me forward the case           10:25 PM, 31st Jan                   Mohammad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:29 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041836