Subject: Ticket Assigned - Conversation with Bubbling Juice
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 17:53:25 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bubbling Juice Bubbling Juice                    Hi           09:42 PM, 31st Jan                     Bubbling Juice                    I made a recent order and the delivery guy was completely rude           09:42 PM, 31st Jan                     Bubbling Juice                    And I refused to take the order because of his rude behavior           09:43 PM, 31st Jan                     Bubbling Juice                    How will this be handled?           09:43 PM, 31st Jan                   Mohammad                   We sincerely apologies for the inconvenience you faced.           09:44 PM, 31st Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           09:44 PM, 31st Jan                     Bubbling Juice                    2000885663           09:44 PM, 31st Jan                   Mohammad                   Please allow me to check it for you.            09:44 PM, 31st Jan                     Bubbling Juice                    He was supposed to deliver it to the location in the order           09:44 PM, 31st Jan                     Bubbling Juice                    But he asked to deliver to my house instead           09:45 PM, 31st Jan                     Bubbling Juice                    And he used inappropriate language           09:45 PM, 31st Jan                     Bubbling Juice                    I agreed that he delivers it to my house instead           09:45 PM, 31st Jan                     Bubbling Juice                    But he came very late           09:45 PM, 31st Jan                     Bubbling Juice                    He was supposed to come at 5 but he came at 7.30           09:46 PM, 31st Jan                     Bubbling Juice                    And was very rude           09:46 PM, 31st Jan                   Mohammad                   We are sorry for the bad experience in the delivery.           09:46 PM, 31st Jan                   Mohammad                   We request you to please order again           09:46 PM, 31st Jan                   Mohammad                   I can understand that it is annoying           09:46 PM, 31st Jan                     Bubbling Juice                    What about my refund and the shipping and COD cost           09:46 PM, 31st Jan                     Bubbling Juice                    ?           09:46 PM, 31st Jan                   Mohammad                   your my credit will be refunded back           09:49 PM, 31st Jan                     Bubbling Juice                    Okay, thanks           09:50 PM, 31st Jan                   Mohammad                   welcome           09:51 PM, 31st Jan                   Mohammad                   Is there anything else I can help ?           09:51 PM, 31st Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:53 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041749