Subject: Ticket Assigned - Conversation with manaralalawi2001
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 16:57:12 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manaralalawi2001 manar                    i just received my order, and it is the wrong order           08:47 PM, 31st Jan                     manar                    i paid the amount of the right order which is 24.5 but i received all wrong items           08:47 PM, 31st Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:48 PM, 31st Jan                     manar                    i received my order now           08:49 PM, 31st Jan                     manar                    and its all wrong items           08:49 PM, 31st Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           08:49 PM, 31st Jan                     manar                    2769           08:49 PM, 31st Jan                     manar                    i guess thats the number           08:49 PM, 31st Jan                     manar                    oh no           08:50 PM, 31st Jan                   Mohammad                   order number is a 10 digit number.           08:50 PM, 31st Jan                     manar                    Items from Order# 7431851369           08:50 PM, 31st Jan                     manar                    this number           08:50 PM, 31st Jan                   Mohammad                   Please allow me to check it for you.            08:50 PM, 31st Jan                   Mohammad                   you have ordered 10 items           08:51 PM, 31st Jan                     manar                    yes           08:51 PM, 31st Jan                     manar                    i received only 3 and they’re all wrong           08:52 PM, 31st Jan                     manar                    i paid for the amount of 10 items           08:52 PM, 31st Jan                     manar                    the value of  these 3 wrong items is 11.5           08:52 PM, 31st Jan                   Mohammad                   But I can see your all products are delivered           08:53 PM, 31st Jan                     manar                    i am telling u           08:53 PM, 31st Jan                     manar                    i received wrong items!           08:53 PM, 31st Jan                     manar                    completely different items than what i ordered           08:53 PM, 31st Jan                     manar                    i received someone elses order           08:53 PM, 31st Jan                   Mohammad                   Please let me check with the courier           08:54 PM, 31st Jan                   Mohammad                   and I will come back to you.           08:54 PM, 31st Jan                     manar                    check           08:54 PM, 31st Jan                   Mohammad                   please share your email and phone number.           08:54 PM, 31st Jan                     manar                    [email-masked]           08:55 PM, 31st Jan                     manar                    36502028           08:55 PM, 31st Jan                   Mohammad                   thanks           08:55 PM, 31st Jan                   Mohammad                   I will get back to you on email once i will confirm           08:55 PM, 31st Jan                   Mohammad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:56 PM, 31st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2041569