Subject: New Reply Received - Tabby Purchases
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 03:15:09 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Tabby Purchases   Ticket comment <div>Good Morning 
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<div>Thanks for getting back. However that is not the issue as there is nothing wrong with my card. I have made many purchases with your store using the same card. Kindly rectify the actual matter. </div>
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<div>Kind regards </div>
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<div>Jacquelene <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 31 Jan 2021, at 4:44 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Jacquelene,<br>
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Thank you for shopping with us.<br style="font-weight: inherit; box-sizing: inherit">
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We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br style="font-weight: inherit; box-sizing: inherit">
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Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br style="font-weight: inherit; box-sizing: inherit">
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If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br style="font-weight: inherit; box-sizing: inherit">
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Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br style="font-weight: inherit; box-sizing: inherit">
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Feel free to get in touch with us for further assistance.<br style="font-weight: inherit; box-sizing: inherit">
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<div><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your
 friends,</span></div>
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<span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The</span><span> </span><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>S</span><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">upport
 Team.</span> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2036268