Subject: New Reply Received - Purchased Kappa Shoes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 19:20:38 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Purchased Kappa Shoes  Ticket comment <div><br></div>
<div dir="auto">Sorry i cannot go to the same store because i residing in Dammam and i have purchased the shoes from Al Ahsa branch while i went for a small trip from my office i am in trouble now please help me out </div>
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<div>On Sat, 30 Jan 2021 at 22:11 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Anwar,<br><br>Thanks for getting in touch with us.<br><br>We are very sorry for the unpleasant experience you had to face due to our service at the store. We certainly apologies for this and would like to assure you this is definitely not the kind of experience we want to offer to our customers.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that for store purchase you need to contact the same store as we are online support team and we are not authorized for store queries.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2035571