Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Jan 2021 18:27:18 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div>Dear sir,</div>
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<div id="yMail_cursorElementTracker_1612030910400">This is simply not acceptable.</div>
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<div id="yMail_cursorElementTracker_1612030925476">- I have not been informed by email before canecling the order</div>
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<div id="yMail_cursorElementTracker_1612030956720">- i haven't changed contact number ever since i created the account and all previius orders were delivered smoothly and you can check your system.</div>
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<div id="yMail_cursorElementTracker_1612031024320">Hence and since it is NOT my fault  please give your courrier company instructions to redeliver or replace the order your end as you've canceled it your end. </div>
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<div id="yMail_cursorElementTracker_1612031130713">Alternatively, please grant the 20% discount i had to reorder.</div>
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<div id="yMail_cursorElementTracker_1612031185386">Your swift reply is needed before items are out of stock. </div>
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<div id="yMail_cursorElementTracker_1612031216459">Reagrds</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 30 Jan 2021 at 19:59, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0241243946"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Caroline,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>We are sorry that your order was not delivered although we have shared the correct number but before that the order was already marked as not delivered by the courier.</div>
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<div dir="ltr">We are truly sorry for this inconvenience and please accept our sincerely apologies once again.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2033572