Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 04:53:44 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div>Can i send it through DHL back to you and can u give me a gift card number to redeem at oman? Or can u help to exchange tona different item and send back via dhl? There should be a way to this</div>
<div><br></div>
<div>I too work for customer service and we go way forward to help people<br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
<div dir="ltr"><br></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jan 27, 2021, at 11:29 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Siriwardana,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>We regret to inform you that for the store purchase you need to visit the same store for any issue with the items. Items purchased from UAE store can not be returned or exchanged outside of UAE.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

</div></div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2023265