Subject: Ticket Assigned - Conversation with blessy alex
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 22:20:39 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with blessy alex blessy alex                    Bot:  Hi again! Bot:  Please enter your name Customer:  blessy alex Bot:  Hi Blessy Alex ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:15 AM, 28th Jan                     blessy alex                    K           02:15 AM, 28th Jan                   Mohammad                   Hi Blessy, Thank you for contacting us. My name is Mohammad. How may I help you?            02:16 AM, 28th Jan                     blessy alex                    I want to cancel my order           02:16 AM, 28th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           02:16 AM, 28th Jan                     blessy alex                    8231299801           02:17 AM, 28th Jan                     blessy alex                    Hloo           02:18 AM, 28th Jan                   Mohammad                   Please allow me to check it for you.            02:18 AM, 28th Jan                   Mohammad                   We regret to inform you at this time we can not cancel the order as the order already submitted to warehouse. If you still need to cancel the order kindly refuse the order when our courier partner will call you at the time of delivery.           02:19 AM, 28th Jan                     blessy alex                    Hlo           02:19 AM, 28th Jan                     blessy alex                    Okey           02:19 AM, 28th Jan                     blessy alex                    Thank you           02:19 AM, 28th Jan                   Mohammad                   welcome.           02:20 AM, 28th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:20 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028396