Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 20:19:52 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8231246347 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96560603925            12:06 AM, 28th Jan                   Mazin                   Hi, Thank you for contacting us. How may I help you?.           12:06 AM, 28th Jan                     hi                    Hi           12:06 AM, 28th Jan                     hi                    I had placed an order yesterday           12:07 AM, 28th Jan                     hi                    Just an hour ago, the driver called me asking for my location to deliver the product           12:07 AM, 28th Jan                     hi                    We were waiting for him to come           12:08 AM, 28th Jan                     hi                    But instead I get a message from centre point that ky delivery attempt failed           12:08 AM, 28th Jan                     hi                    I was at home. And the driver did not come with my order.           12:08 AM, 28th Jan                     hi                    Can you please ask him to deliver now.           12:08 AM, 28th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:09 AM, 28th Jan                     hi                    I had placed an order yesterday Just an hour ago, the driver called me asking for my location to deliver the product We were waiting for him to come But instead I get a message from centre point that ky delivery attempt failed I was at home. And the driver did not come with my order. Can you please ask him to deliver now.           12:10 AM, 28th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           12:10 AM, 28th Jan                     hi                    8231246347           12:11 AM, 28th Jan                   Mohammad                   Please allow me to check it for you.            12:11 AM, 28th Jan                     hi                    This is the driver's no. that called me. +96560787880           12:11 AM, 28th Jan                     hi                    I'm waiting           12:12 AM, 28th Jan                   Mohammad                   we apologies           12:12 AM, 28th Jan                   Mohammad                   please allow me some time to forward it to the courier           12:12 AM, 28th Jan                   Mohammad                   and get the order delivered soon.           12:12 AM, 28th Jan                   Mohammad                   Is there anything else I can help ?           12:12 AM, 28th Jan                     hi                    Please get in touch with the driver           12:13 AM, 28th Jan                     hi                    I have given you the number           12:13 AM, 28th Jan                     hi                    And ask him to come and deliver my product           12:13 AM, 28th Jan                   Mohammad                   We need some time for this but be assure the order will be delivered soon.           12:13 AM, 28th Jan                     hi                    Soon as in today ????           12:14 AM, 28th Jan                   Mohammad                   Not today but tomorrow for sure.           12:14 AM, 28th Jan                   Mohammad                   We will try our best to make it asap           12:14 AM, 28th Jan                     hi                    Alright           12:15 AM, 28th Jan                   Mohammad                   Is there anything else I can help ?           12:16 AM, 28th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:19 AM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028221