Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Jan 2021 13:15:42 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi it is not possible for me to come to dubai... hence you are the same chain at this covid situation please arrange this facility for me.... moreover my husband has used the self kiosk and one top even has the magnetic tag with the item... please be kind enough to contact the spalsh management here and exchange items please </div>
<div>0096896632615 my number</div>
<div>Please be human enough to get this facilitated <br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Jan 27, 2021, at 2:57 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Siriwardana,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We regret to inform you that for the store purchase you need to visit the same store for any issue with the items. Items purchased from UAE store can not be returned or exchanged outside of UAE.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2023265