Subject: Ticket Assigned - Re: shipment return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 23:28:41 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: shipment return  Please update on below email.

Sent from my iPhone

> On 25 Jan 2021, at 9:27 AM, antonetta fernandes <[email-masked]> wrote:
> 
> Please update on below.
> 
> Sent from my iPhone
> 
>>> On 23 Jan 2021, at 9:51 PM, antonetta fernandes <[email-masked]> wrote:
>>> 
>> Hi Dea,
>> 
>> This to inform you that till now nobody came to collect the shipment . It’s almost one month . Every day I’m following up , everyday same answer I’m getting that courier guy will come.. it’s been very bad. Kindly look into this matter as soon as possible.
>> 
>> 
>> Thanks
>> Antonetta
>> 
>> Sent from my iPhone
>> 
>>>> On 4 Jan 2021, at 5:08 PM, Centrepoint <[email-masked]> wrote:
>>>> 
>>> 
>>> Please update your pickup address.
>>> 
>>> 
>>> Download our apps now
>>>  	 
>>> iPhone	Android
>>> 
>>> Babyshop Lifestyle Splash Shoe Mart Offers Clearance
>>> Thank you for submitting your Click & Collect return request
>>> Hi Antonetta Fernandes, you’re almost there! You can finish returning this product in a few easy steps:
>>> 	
>>> 1. Update your pick-up address
>>> Please enter it  here  so we know where to collect your items from. Your return cannot be processed without a pickup address.
>>> 	
>>> 2. Confirm your pick-up
>>> Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.
>>> 	
>>> 3. Hand over your return
>>> Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.
>>> 	
>>> 4. Receive your refund
>>> Your product will take 3-5 business days to reach our warehouse.
>>> We'll take 1 business day to conduct a quality check.
>>> Your refund will be issued in 2-7 business days after the quality check.
>>> Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.
>>> 
>>> Need help? Get in touch
>>>  	
>>> Write us an email now, we'll get back to you as fast as we can.
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>>> Reach out in 140 characters! We are @centrepointme.
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>>> Call us on 800-MYCP (800-6927). 
>>> 7 days a week, 24 hours a day
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2024003