Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 22:28:06 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Ok, thank you. </div>
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<div>On Tue, 26 Jan 2021, 11:28 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rania,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that your shukran points will be automatically be credited back after the 14 days from the date of cancellation of the order.</div>
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<div dir="ltr">However, we can check that you have 180 pending shukran points which will be soon be available to you.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2022902