Subject: New Reply Received - Re: مبلغ الإرجاع في الطريق
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 02:46:30 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: مبلغ الإرجاع في الطريق  Ticket comment <div dir="auto">Hi i think it is not respect to ignore my e-mail</div>
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<div>On Fri, Jan 22, 2021, 00:38 mahmoud bayomi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi on duty i have returned all the 3 items . another request I called customer service they informed that max refund to me 75 aed this not correct max purchased from me card 75 not refund why they deduced from me this amount it has to be refund pleas I need quick answer thanks find the attached deduction </div>
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<div dir="ltr" class="gmail_attr">On Fri, Jan 22, 2021, 00:12 Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mahmoud,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we can see a return request for 3 items but only 1 item is received by the warehouse. Other two items not received.</div>
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<div dir="ltr">162660047 - - Textured High Neck Sweater with Long Sleeves<br>162677923 - - Full Length Solid Mid-Rise Jog Pants with Pocket Detail and Drawstring</div>
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<div dir="ltr">We request you to please confirm that have you returned these 2 items also so that we can check and investigate further.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2007421